Perceivable
Important information should not depend on one visual treatment alone, and text should remain readable against its background.
Formvia Accessibility Statement
A Clearer Website
Should Be Easier to Use
Formvia aims to make its website and shopping experience usable by as many people as reasonably possible. Accessibility is treated as an ongoing part of design, content, navigation and customer support rather than a one-time task.
Statement updated: September 6, 2026
Formvia reviews accessibility as the website, content and customer experience evolve. This statement describes the current approach and does not claim that every page or third-party feature is free from accessibility barriers.
Accessibility commitments
Four Principles Guide the Experience
Formvia works toward a website that is easier to perceive, navigate, understand and operate. Recognized accessibility guidance, including the Web Content Accessibility Guidelines, can inform this ongoing work.
Operable
Navigation, links, buttons and interactive elements should be usable with common input methods, including keyboard navigation where supported.
Understandable
Labels, headings, instructions, order information and policy content should use clear language and predictable structure.
Robust
Website structure should support modern browsers and common assistive technologies as reasonably possible within the platform and tools used.
Assistive technology
Accessibility Includes More Than Visual Design
Formvia aims to support common ways people interact with websites, including keyboard navigation, zoom, screen readers and other browser or device accessibility features.
01
Keyboard navigation
Links, buttons and standard form controls should remain usable without relying only on a mouse or touch gesture.
02
Screen-reader structure
Semantic headings, labels, alt text and standard HTML elements are used where practical to improve structural interpretation.
03
Browser zoom and text scaling
Responsive layouts are intended to remain usable when customers enlarge content with browser or device settings.
04
Motion preferences
Custom animation is kept restrained and can be disabled when a supported reduced-motion preference is detected.
Content accessibility
Clear Content Is Part of Accessible Design
Product information, policies and support content are intended to be organized in a way that reduces unnecessary complexity and helps customers locate the information they need.
Text is presented with deliberate contrast against light or dark surfaces to support readability.
Meaningful images should include descriptive alternative text where the image contributes information.
Headings are used to divide longer pages into understandable sections and improve navigation.
Store policies, product guidance and service information are written in English using practical, straightforward wording.
Shopping accessibility
Accessibility Matters Across the Whole Purchase Journey
The shopping experience includes more than product pages. Formvia also considers navigation, product selection, checkout-related information, delivery, returns and customer support as parts of the accessible experience.
Finding Products
Collections and categories are organized around practical workspace needs such as seating, desks, screen positioning, organization and lighting.
Understanding Products
Product names, descriptions and guidance should communicate what an item is intended to do without relying only on imagery.
Understanding Savings
Email subscribers receive an automatic 15% sitewide discount, while selected promotional products receive an automatic 20% discount with no discount code required.
Understanding Delivery
Shipping is free on all products and the standard order delivery time is 3–5 calendar days.
Understanding Returns
Free returns and exchanges are available within 30 days, giving customers a clear window for reconsidering an eligible purchase.
Getting Help
Formvia provides 24/7 customer support for order, delivery, return, exchange and product-related questions.
Known limitations and third-party features
Some Parts of the Experience May Be Outside Direct Control
Formvia may rely on third-party services for functions such as checkout, payments, analytics, embedded tools or other commerce features. Accessibility in those areas can depend partly on the technology and configuration provided by those services.
Third-party tools
Some externally provided components may not offer the same accessibility controls as custom Formvia content.
Legacy content
Older content may occasionally require further review or updating as accessibility work continues.
Browser differences
Accessibility behavior can vary between browsers, devices, operating systems and assistive technologies.
Continuous improvement
When an accessibility issue is identified, Formvia can review it and determine an appropriate improvement or alternative access method where reasonably possible.
Ongoing review
Accessibility Is Treated as Continuous Work
Formvia may review and improve accessibility as new pages, product categories, services and website features are introduced.
Accessibility assistance
Tell Us If a Barrier Prevents You From Using the Store
If you have difficulty accessing information, completing a task or using a Formvia page, describe the page or feature involved and the type of assistance you need. Formvia can review the issue and, where reasonably possible, provide information or assistance through another format or support route.
Page or feature
Identify the page, product, form, menu or action that created difficulty.
Device or browser
If useful, include the device, browser or assistive technology you were using when the issue occurred.
What happened
Describe what you expected to do and what prevented you from completing the task.
Alternative access
Where reasonably possible, Formvia can help provide the needed information or support through an alternative method.
Accessibility questions or feedback?
Formvia Support Is Available 24/7
For accessibility-related feedback or assistance using the website, contact Formvia and include the page or feature involved so the issue can be reviewed efficiently.